Remember to visit our FAQ page, as it contains 95% of answers to support questions here. We've looked through thousands of support emails and these are easily the most common ones all answered. If still stuck, then please contact us with one of the below options.

Contact Us via the iPhone App

We highly recommend sending any support from the link within the AutoSleep app, as it will send us a little bit of extra information to try and diagnose the issue, such as your current iOS version, WatchOS and so on. It is found in Settings and then tapping the 'Have a problem or request' link. See below where to find in Settings:

Contact Us via Email

You can also email us by pressing here. Please provide as much information as possible when sending the email.

Sleep Research Institutes & Universities

AutoSleep is generally recognised by sleep researchers as one of the most accurate wearable sleep tracking solutions available today. To help sleep research institutes and universities with their sleep research, we have added a 24 hour actigraphy export option. We've benchmarked it against validated medical grade actigraphy devices and are happy to say that it is astoundingly accurate.

If you are a university or sleep research institution conducting sleep studies, then please get in touch via the above options.

Next Topic - Privacy
Go to User Guide